Last updated: 1.11.2025
Company: Gricore Ltd.
Contact: support@visalingua.com
Governing Law: England & Wales
Payment Processor / Merchant of Record: Paddle.com Market Ltd.
Visalingua provides subscription-based digital services. When you purchase, you gain access to our online platform at visalingua.com to prepare for spoken English exams.
Access is delivered digitally through your user account immediately after payment is completed.
If you are not satisfied with your purchase for any reason, you can request a full refund within 14 days of the purchase date.
This refund window applies to all subscriptions purchased via Paddle, including new purchases and renewals.
To request a refund within the 14-day window, please either:
We will process eligible refunds via Paddle to the original payment method.
After 14 days from the date of purchase, refunds are not available.
This does not affect any rights you may have under mandatory consumer protection laws.